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Improving privacy at counters and in waiting rooms

banner geluidsmaskering in BENU apotheek MCG

Sound masking system brings privacy to BENU pharmacy MCG

Regulations concerning privacy have become quite a bit stricter, since GDPR. When it becomes apparent that, because of insufficient security, personal data is leaked, companies can face hefty fines. During the pick up and talk through of prescribed medication in a pharmacy, it’s often still possible for bystanders to clearly hear the name, date of birth and required medicine, mentioned by the customer. At the counter, as well as in the waiting room of a pharmacy, it is important to secure the privacy of customers. Each customer must be able to receive a fitting, personal advise and elaborate explanation about their medication use, without any bystanders listening in. The Quiet Technology (Qt) of Cambridge offers sound masking to improve privacy in virtually any space. For this reason NEWCASE AUDIOVISUALS placed twenty emitters from the QtPro series of Cambridge in the ceiling of the counter area and the waiting room of BENU pharmacy MCG. Emitters are specially designed ceiling loudspeakers, that reduce the speech intelligibility among each other. This is achieved by adding sound or noise to the speech frequency area. To control the emitters, a Qt 100 controller of Cambridge is used.

Cambridge, Bosch and T-racks in pharmacy

To add extra distraction in the waiting room, and thus making the waiting period more bearable, background music is provided. To this end, full range speakers are build into the ceiling. They are driven by the (PLE-1MA030-EU) Plena mixer amplifier of Bosch. To neatly conceal this amplifier, it’s installed in a (WCB9-645) 9U rack of T-racks. The unused spaces inside the rack are shielded with vented and blank panels, from the accessories of T-racks. The Cambridge Qt controller is also installed in this rack, with the specially provided mounting bracket. The emitters and build in speakers suit the fresh, open look of this brand new pharmacy perfectly. Because of their unobtrusive, flat, white grilles they are barely noticeable in the ceiling, maintaining the neat and tidy look of the room.

Each project deserves a fitting audio solution

Tau as an enthusiastic team of audio specialists, who are happy to help you select the right product mix. They can also help with the design and installation of the project, to ensure a fitting solution. In Tau’s showroom, the possibilities and sound quality of Cambridge and other audio equipment from Tau’s portfolio can be experienced. In addition, Tau has its own warehouse, meaning almost all products of Cambridge, Bosch, T-racks, as well as the other brands from its portfolio, can be quickly delivered to your project. Also looking for an appealing audio solution? Get in touch via contact form or 050 549 9090.

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